Privacy Policy
At Hoolutions, your privacy is important to us. We are committed to protecting the information you share with us and handling it responsibly. This policy explains what data we collect, how we use it, and the steps we take to keep it secure.
Information We Collect
We collect only the information necessary to provide our services and communicate with you. This may include:
- Contact information such as name, email address, phone number, and company details.
- Information submitted through contact forms, service requests, or inquiries.
- Limited technical information needed to provide remote support or managed services (for example, device type or software version).
How We Use Your Information
We use the information you provide for legitimate business purposes, including:
- Responding to service inquiries and support requests.
- Providing managed services, network monitoring, cybersecurity, and IT consulting.
- Managing Point of Sale, phone, audio/visual, and camera system solutions.
- Sending important updates or information about your services with us.
- Ensuring security and integrity of data stored remotely or backed up through our services.
Information Sharing
We do not sell or share your personal information with third parties for marketing purposes. Information may be shared only with trusted partners or service providers who support our operations, and only as needed to deliver our services. Any sharing is governed by confidentiality and security agreements.
Data Security
We implement reasonable administrative, technical, and physical measures to protect your information. This includes secure data storage, encrypted backups, and access controls. While we strive to protect your information, no system can be completely guaranteed against unauthorized access.
Cookies and Tracking
Our website may use cookies or similar technologies to improve user experience and analyze traffic. These tools do not collect personally identifiable information unless you voluntarily provide it, such as through a contact form.
Your Rights
You can request access, correction, or deletion of your personal information at any time. For such requests or any privacy-related questions, please contact us at info@hoolutions.com.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date, and we encourage you to review the policy periodically.
By using our website and services, you consent to the practices outlined in this Privacy Policy.